We are looking to recruit a Service Account Manager for one of our leading Harrogate clients. The team of account managers offer outstanding service to their customers and managing appointments. The role is extremely busy and you must be able to demonstrate multi- tasking and prioritising workload. This is a great business to work for, they invest into their staff, there is a good team morale and they also pride themselves on reward and recognition.
- Manage customer accounts to ensure they are happy with service offerings
- Manage diaries, scheduling pre planned maintenance and call outs
- Preparing quotes
- Invoicing
- Ensure all customer requirements are met and future services are scheduled
- Working closely with manufacturers to source parts required for jobs
- Ensure good working relationships and communication with customers
- Working to department KPI’s
Skills/Experience, Necessary:
- Good communication skills
- Excellent relationship builder
- Organised and methodological in approach to work
- Problem solver
- Previous experience in a diary management role
- Experience using Sage 200
Hours – Full time Monday- Friday 9.00am-5pm. Salary £27,000
helen@hqpersonnel.co.uk or Call today on 01423 520220