Our prestige client based in Wetherby is looking for a detail-oriented, dynamic Sales Administrator to support their small team on a full time, permanent basis. This position is looking after clients and customers throughout the entire sales process, sharing responsibility for addressing customer enquiries, and notifying the appropriate parties of any schedule delays, maintaining all client case management and, working with other departments when required.
Duties include -
- Schedule appointments and coordinate general diary activities.
- Great time management is paramount, with speed of delivery critical to this role and organisational skills are essential.
- Maintain ongoing communication with vendors, manage expectations, and provide feedback.
- Ensure all funding verification checks are completed.
- Take responsibility for all departmental administrative tasks.
- Keep case files up-to-date and organised.
- Support the team by gathering comprehensive data.
- Identify and understand customer needs
- Conduct money laundering checks as required.
- Maintain ongoing communication with vendors, manage expectations, and provide feedback.
- Regularly update and fully leverage internal software for maximum efficiency.
- Ensure accurate, up-to-date record-keeping by making detailed and appropriate notes.
- Adhere to the company's Code of Conduct and OFT/TPO regulations.
- Always represent the company professionally, ensuring a positive business image.
You need to be a team player and willing to go that extra mile to make sure you stay ahead of the competition. This company pride themselves on their excellent Trustpilot reviews, therefore in the spirit of maintaining these standards you will be expected to provide an excellent service whilst always remaining professional.
The ideal candidate -
• Excellent telephone manner and ability to build rapport
• Excellent organisation skills and attention to detail
• Ability to prioritise tasks
• Excellent problem-solving skills
• Computer literate
• Proactive
• High levels of customer service
This role is a full-time permanent role, office based in Wetherby. Monday - Thursday 9am - 6pm Friday 9am -5pm. Saturday Rota (1:3) 9am-12pm (Only during busy periods)
Salary up to £26,000 DOE, Call 01423 520220 or email lauren@hqpersonnel.co.uk