We are looking for an experienced Office Administrator to join our established client on a permanent basis. This role can be conducted under full time hours, but a part time working week of 24 to 30 hours will also be considered.
The ideal candidate will be able to effectively multi-task, have a confident and outgoing manner as they will be responsible for greeting visitors by phone and in person. You will have great communication skills, and become a fundamental member of the team. You will have varied duties which will include supporting sales and orders, dealing with customer queries, liaising with colleagues in other units, organising deliveries and other general administration.
Responsibilities will include and not be limited to -
- Adding sales orders to SAGE
- Customer support and queries
- Directing incoming calls and emails
- Provide general support to visitors
- General office administration including filing, scanning, and producing documentation
Accountabilities -
- Ensuring that documentation is accurately processed and filed
- Presenting the organisation in a professional manner in all interactions
- Effectively communicating with other departments to ensure that operational processes run smoothly
- Checking orders for issues and errors and flagging these with the relevant department
- Dealing with queries, issues, and complaints
Required Qualifications/Certificates & Training
- Computer literate, particularly Microsoft Word/Excel/Outlook/SAGE
- Good interpersonal skills
- Ability to communicate professionally and clearly, both written and verbally to customers
- Professional in all aspects of work
- Self-Motivated
- Have a good eye for detail
Salary of £25,000 to £28,000 depending on experience.
Full Time (40) hrs per week or part time 3 or 4 days per week 24/30 hours
Please call 01423 520220 or email admin@hqpersonnel.co.uk if you are interested.